FOR UK SERVICE-BASED BUSINESS OWNERS

Your business has grown. The way you run it hasn’t caught up.

Too much sits in your head. Your team does the same things in different ways. Information is scattered across tools and people. Follow-up relies on memory.

And you’re still the one checking everything got done.

Recieved helps you create a clearer way to run your business, then gives you the platform to put it into practice.

Founder-led implementation. Built around your business.

RECIEVED
Illustrative workspace
TODAY

Here’s what needs your attention.

A clear view of ownership, next actions and follow-through.

NEEDS ATTENTION3
FOLLOW-UPS DUE2
AWAITING RESPONSE1
Needs attentionView all
SM
Sarah MitchellWebsite enquiry · 18 minutes ago
AWAITING RESPONSEOwner Bianca
Next action Respond to enquiry
Review enquiry →
JC
James CarterClient onboarding · Yesterday
OVERDUEOwner Alex
Next action Confirm documents
Review onboarding →
RECIEVED
TODAY
TODAY

Here’s what needs your attention.

A clear view of ownership, next actions and follow-through.

NEEDS ATTENTION3
FOLLOW-UPS DUE2
AWAITING RESPONSE1
OVERDUE1
Needs attentionVIEW ALL
SM
Sarah MitchellWebsite enquiry · 18 minutes agoOwner Bianca · Respond today
AWAITING RESPONSE
JC
James CarterClient onboarding · YesterdayOwner Alex · Confirm documents
OVERDUE
TodayEnquiriesOnboardingTasks
WHEN EVERYTHING COMES BACK TO YOU

Growing shouldn’t mean carrying more of the business in your head.

You shouldn’t have to remember who needs following up, check whether something was done, search different systems for information or explain the same process differently every time.

But when the way your business works hasn’t kept pace with its growth, that’s exactly what happens.

Different processes. Scattered information. Unclear ownership. Missed follow-up. Too much depending on you.

Recieved helps you change that.
BLUEPRINT FIRST. PLATFORM SECOND.

Start with the business, not the software.

Recieved helps you understand how your business works today, find the gaps creating unnecessary complexity and build a clearer operating blueprint.

Then we help you implement it.

You don’t get handed a strategy document and left to figure out the rest. The Recieved platform helps turn the agreed way of working into something your business can actually use every day.

THE RECIEVED METHODOLOGY

A structured path to a clearer way of working.

DISCOVERDESIGNBUILDLAUNCHOPTIMISE
01

DISCOVER

Understand how the business really works today and where things are getting lost, repeated or unnecessarily dependent on you.

02

DESIGN

Create a clearer way of working, with defined processes, ownership and the right support from systems, automation or AI.

03

BUILD

Configure Recieved around the agreed approach and put the processes you need into practice.

04

LAUNCH

Test the new way of working, prepare your team and make it part of the day-to-day business.

05

OPTIMISE

Review what is happening in practice and keep improving as the business evolves.

FROM BLUEPRINT TO EVERYDAY ACTION

This isn’t another strategy document gathering dust.

Recieved includes a real platform designed to help your team follow the way of working you’ve created.

Recieved starts with two areas where inconsistency can quickly create problems:

01 · BEFORE THEY BECOME A CUSTOMER

Enquiries

Don’t lose the opportunity.

Enquiry received → Owner assigned → Next action → Follow-up → Won / Lost

WONSTART ONBOARDING
02 · AFTER THEY BECOME A CUSTOMER

Onboarding

Don’t lose the process.

Customer confirmed → Information collected → Documents sent → Tasks assigned → Kick-off → Onboarding complete

The supporting foundations keep people, responsibilities, tasks, due dates, reminders and activity connected where they’re needed.

ENQUIRIESEvery opportunity has a next step.
1Enquiry received2Owner assigned3Next action4Follow-up5Won / Lost
CONTACTOWNERNEXT ACTIONSTATUS
Sarah MitchellWebsite enquiryBiancaRespond todayAWAITING RESPONSE
James CarterReferralAlexFollow up FridayIN PROGRESS
Hannah LewisWebsite enquiryBiancaStart onboardingWON
PeopleOwnersTasksDue datesRemindersActivity
RECIEVED
Illustrative workspace
TODAY

Here’s what needs your attention.

A clear view of ownership, next actions and follow-through.

NEEDS ATTENTION3
FOLLOW-UPS DUE2
AWAITING RESPONSE1
Needs attentionView all
SM
Sarah MitchellWebsite enquiry · 18 minutes ago
AWAITING RESPONSEOwner Bianca
Next action Respond to enquiry
Review enquiry →
JC
James CarterClient onboarding · Yesterday
OVERDUEOwner Alex
Next action Confirm documents
Review onboarding →
RECIEVED
TODAY
TODAY

Here’s what needs your attention.

A clear view of ownership, next actions and follow-through.

NEEDS ATTENTION3
FOLLOW-UPS DUE2
AWAITING RESPONSE1
OVERDUE1
Needs attentionVIEW ALL
SM
Sarah MitchellWebsite enquiry · 18 minutes agoOwner Bianca · Respond today
AWAITING RESPONSE
JC
James CarterClient onboarding · YesterdayOwner Alex · Confirm documents
OVERDUE
TodayEnquiriesOnboardingTasks
OPEN RECIEVED. KNOW WHERE TO FOCUS.

Less checking. Less remembering. More control.

See what needs attention.Know who owns it.Understand what should happen next.Spot where follow-through is needed.

Instead of holding the whole operation together in your head, you have a clearer view of what is happening and where you need to step in.

RECIEVED RECOMMENDS. YOU STAY IN CONTROL.

Technology should support your judgement, not replace it.

Recieved can use AI and automation where they genuinely make work easier, whether that’s organising information, reducing repetitive tasks or helping surface what needs attention.

But your business doesn’t get handed over to an autonomous system.

You see the recommendation. You make the decision.
NOT ANOTHER TOOL TO MANAGE

Your business shouldn’t have to fit the software.

Recieved isn’t trying to replace every system you already use or become an enormous all-in-one platform.

We start with how your business needs to work.

Then we use Recieved where it can make that way of working clearer, more consistent and easier to follow.

That’s the difference.

A business that doesn’t depend on you remembering everything

Clearer processes.Clearer ownership.More consistent follow-through.Better visibility when something needs attention.And less of the day-to-day operation sitting entirely in your head.
FOR UK SERVICE-BASED BUSINESS OWNERS

Your business has outgrown the way you’re running it. Let’s fix that.

The Recieved founding pilot is for owners who know things could run more clearly, but don’t need another piece of software dropped into the problem.

We’ll work with you to understand how the business operates, create the blueprint and implement the areas Recieved can support.

Founder-led implementation. A structured methodology. A practical platform.Apply for the founding pilot

Stop carrying the whole business in your head.

Build a clearer way to run it, and put that way of working into practice.

Prefer email? bianca@recieved.co